Firstly, our manifesto is intended to shed some clarity on the various definitions of customer success – it’s here to support you. We’re stripping back CS to its core principles, allowing you to re-center your values and remind yourself of how you can help your customers.
Secondly, it’s designed to be shared with your peers and colleagues, to bolster customer success’ key USPs of powering growth from within and driving product value for your customers.
But rather than listen to us tell you how to use our manifesto, why don’t you see it for yourself?